> ## Documentation Index
> Fetch the complete documentation index at: https://doc.raliopay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Requirement Created

> Webhook event fired when compliance opens an information requirement on one of your orders

<Info>
  **Event Name:** `requirement_created`
</Info>

Compliance opened a requirement on one of your orders and is waiting for your response. The `message` field describes what is needed and `expiresAt` is the deadline to respond before the requirement expires.

## Event Payload

The webhook payload contains the following structure:

<CodeGroup>
  ```json Example Payload theme={null}
  {
    "eventId": "550e8400-e29b-41d4-a716-446655440000",
    "eventType": "requirement_created",
    "timestamp": "2026-07-10T09:15:32.481Z",
    "data": {
      "requirementId": "1f2e3d4c-5b6a-4789-8abc-def012345678",
      "orderId": "e5f6a7b8-c9d0-4e1f-2a3b-4c5d6e7f8a9b",
      "merchantId": "7a1f3c5b-2d8e-4f0a-9b6c-1e3d4f5a6b7c",
      "newState": "CREATED",
      "message": "Please provide the invoice or contract supporting this transaction.",
      "expiresAt": "2026-07-17T09:15:32Z"
    }
  }
  ```
</CodeGroup>

<Note>
  `previousState` is omitted on this event — the requirement starts its lifecycle here. Respond from the RalioPay Portal before `expiresAt`; otherwise you will receive [`requirement_expired`](/webhooks-events/order-requirement/requirement-expired).
</Note>