> ## Documentation Index
> Fetch the complete documentation index at: https://doc.raliopay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Requirement Rejected

> Webhook event fired when a requirement is rejected by compliance

<Info>
  **Event Name:** `requirement_rejected`
</Info>

Compliance reviewed the information provided and rejected the requirement. This is a final state. The `message` field may describe the reason for the rejection.

## Event Payload

The webhook payload contains the following structure:

<CodeGroup>
  ```json Example Payload theme={null}
  {
    "eventId": "c1d2e3f4-a5b6-4c7d-8e9f-0a1b2c3d4e5f",
    "eventType": "requirement_rejected",
    "timestamp": "2026-07-13T16:02:44.316Z",
    "data": {
      "requirementId": "1f2e3d4c-5b6a-4789-8abc-def012345678",
      "orderId": "e5f6a7b8-c9d0-4e1f-2a3b-4c5d6e7f8a9b",
      "merchantId": "7a1f3c5b-2d8e-4f0a-9b6c-1e3d4f5a6b7c",
      "previousState": "IN_REVIEW",
      "newState": "REJECTED",
      "message": "The documentation provided does not support the declared origin of funds."
    }
  }
  ```
</CodeGroup>

<Note>
  `expiresAt` is omitted on final states. Contact your account manager if you need to follow up on a rejected requirement.
</Note>
