Event Name:
kyc_session_failedThis event is emitted when a KYC verification session fails and the entity could not be verified. The session state is
REJECTED.Event Payload
The webhook payload contains the following structure:Field Description
string
required
Unique event identifier (UUID)
string
required
Event type - always
kyc_session_failed for this webhookstring
required
Event timestamp in ISO 8601 format
object
required
Contains the event data
string
required
Unique KYC session ID (UUID)
string
Unique user ID (UUID)
string
required
Entity type associated with the KYC session. Possible values:
user, related-partyUnique related party ID (UUID)
array
List of failed verification checks included in the
kyc_session_failed eventstring
required
Type of verification check, for example
manual_reviewinteger
required
Check state. Current values are
1 for validated and 2 for refusedobject
required
Additional raw check data. Its structure varies depending on the check type and may include provider-specific fields
array
Reasons associated with a refused check. This field is typically omitted or empty for validated checks
string
required
Reason type or issue category detected during verification
string
required
Machine-readable code identifying the failure reason
string
required
Human-readable explanation of the failure reason
string
Optional higher-level classification for the reason
Expected Responses
Success Response
HTTP 200 OKThe webhook was processed successfully.
Client Error
HTTP 4xx StatusClient-side error. Will not be retried.
Server Error
HTTP 5xx StatusServer-side error. Will be retried with exponential backoff.