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Webhook event fired when an FX swap is rejected by the provider and the origin hold is reverted
swap_failedfailure object with the rejection reason, and amounts.creditedAmount is omitted since no funds were credited.
{
"eventId": "d93f5a21-6c48-4e0b-a179-3b82c5d6e014",
"eventType": "swap_failed",
"timestamp": "2026-06-22T11:00:07.5241190Z",
"data": {
"status": "FAILED",
"swapType": "fxSwap",
"orderId": "e5f6a7b8-c9d0-4e1f-2a3b-4c5d6e7f8a9b",
"ownReference": "FX-SWAP-2026-001",
"source": {
"type": "account",
"debitedAccountId": "8befb505-7f8c-4a72-85a5-e7cbc9719ba8",
"debitedUserId": "15c5277a-8c8c-41d2-9f42-66f82f6f113d"
},
"destination": {
"type": "account",
"creditedAccountId": "e582cef6-a320-4d0d-afda-446ba16725ac",
"creditedUserId": "15c5277a-8c8c-41d2-9f42-66f82f6f113d"
},
"amounts": {
"debitedAmount": {
"amount": 100000,
"currency": "EUR"
},
"fees": {
"currency": "EUR",
"total": 1500,
"breakdown": {
"systemFee": 1000,
"merchantFee": 500
}
},
"amountAfterFees": {
"amount": 98500,
"currency": "EUR"
},
"fx": {
"pair": "EUR/USD",
"rate": "1.0823"
}
},
"failure": {
"code": "FAILED",
"reason": "provider rejected"
}
}
}