Unmatched Bank Payin Detected

Event Name: unmatched_bank_payin_detected

An incoming bank transfer reached one of your pooled receiving accounts, but the automatic matching could not attribute it to any payin order. The funds are held in PENDING state until you assign or reject the payin.

Event Payload

The webhook payload contains the following structure:

{
  "eventId": "550e8400-e29b-41d4-a716-446655440000",
  "eventType": "unmatched_bank_payin_detected",
  "timestamp": "2026-07-10T09:15:32.481Z",
  "data": {
    "id": 42,
    "state": "PENDING",
    "reason": "NO_VALID_CODE",
    "amount": 150000,
    "currency": "EUR",
    "concept": "REF-UNKNOWN",
    "senderName": "ACME LTD",
    "senderAccount": "ES9121000418450200051332",
    "rail": "SEPA"
  }
}

amount is expressed in minor units (150000 = 1,500.00 EUR). concept, senderName, senderAccount and rail are included when the provider reports them. See the overview for the full field reference and the possible reason values.

Overview Unmatched Bank Payin Assigned

​Event Payload

Event Payload